Visits families can verify
See the assigned professional, arrival and departure, completed tasks, approved notes and the next scheduled visit.
Connected care for families at home and abroad
Distance shouldn’t make caring for your parents complicated.
Tap’N’Care keeps you close to their care.
We coordinate verified professionals, monitored home visits, important health updates and follow up for your loved ones in Nigeria, so your family can see what happened, what changed and what comes next.
Verified care professionalsMatched to your loved one’s assessed needsMonitored home visitsArrival, tasks, notes and health observationsFamily updates from anywhereClear information and next steps in one place
Prefer to talk first? WhatsApp +234 703 156 6762Identity and credentials checkedCommand centre oversightHealth concerns escalated for review
TODAY’S CARE UPDATE10:42 WAT
Your mother is safe
Today’s visit was completed at 10:42 AM.
TO
Nurse Tola
CompleteRN, Identity verified
Checked in08:02
6 tasksCompleted
VitalsRecorded
Blood pressure128/78mmHg
Pulse72bpm
Temperature36.6°C
Home care you can actually follow.
Professional support at homeCare matched to assessed needs
Proof that care happenedVerified arrival, tasks and notes
Help when something changesNurse, doctor and pharmacy coordination
WHY TAP’N’CARE
Everyone involved in your parent’s care stays informed.
When a care professional visits, your family sees the update. If something changes, the command centre can involve a nurse, doctor, pharmacy or hospital. The care record stays in one place.
Changes that do not get lost
Blood-pressure, blood sugar and other approved observations can be checked against the care plan and routed for professional review. The system does not diagnose medical conditions.
One connected response
The command centre can coordinate a doctor, prescription, pharmacy, hospital referral or insurer documentation from the same care timeline.
Designed for care in Nigeria
Low bandwidth visit capture, offline synchronization and WhatsApp or SMS fallbacks help care continue when connectivity is unreliable.
One shared care timelineHome visitCommand centre reviewDoctor or partner supportFamily update
WHO WE SERVE
For families who cannot always be there in person
Whether you live abroad, in another Nigerian city or nearby with a demanding schedule, your family can share one trusted record of care.
Children abroad
Coordinate a parent’s care across countries and time zones.
Relatives in Nigeria
Share responsibility with siblings and trusted family members.
Seniors living independently
Receive respectful, scheduled support from verified professionals.
Families after hospital discharge
Bring a loved one home with a clear plan and monitored follow up.
HOW IT WORKS
From one request to care you can see
A simple, accountable journey connects your family, the care team and trusted partners.
Tell us about your loved one
A short, human onboarding: who they are, where they live and the support they need.
We assess and build a care plan
A Tap’N’Care coordinator reviews the need and agrees the appropriate plan with your family.
A verified professional is matched
Matched by qualification, service area, language, availability and care needs, with backup cover.
You see every visit
Follow arrival and departure times, completed tasks, vital signs, notes and escalations.
CONNECTED SERVICES
Start with home care. Add clinical support when needed.
Start with the care your family needs now. Add coordinated clinical and pharmacy support when circumstances change.
Home care & nursing
Personal care, medication support, vital sign monitoring and companionship at home.
Doctor on demand
When something changes, a doctor can review the concern and record the approved outcome for the family.
BP & blood sugar checks
A recorded health check, repeat reminder and nurse follow up when needed.
Pharmacy coordination
Prescription fulfilment and medication delivery tracking.
Insurance & HMO coordination
Benefit checks, authorization support and clearer tracking of covered and family paid care.
Post hospital recovery
A safer transition home with a monitored care plan.
Family visibility
Visit reports, notes and alerts in your dashboard, with WhatsApp and SMS updates.
INSURANCE & HMO NAVIGATOR01 02 03
Find cover that fits your parent, not just the cheapest plan.
Tell us what matters to your family. We help compare eligible plans from approved partners using the same practical criteria, then show what is covered, excluded and payable before you decide.
Tell us what your parent needs
Age range, location, existing conditions, preferred hospitals, regular medicines and family budget.
Compare suitable options
Provider network, waiting periods, exclusions, limits, chronic care benefits and emergency access are compared.
Choose with clear information
Receive a clear comparison and speak with the licensed insurer, HMO or intermediary before enrolling.
Hospital networkExisting conditionsMedicines & diagnosticsWaiting periodsAnnual limitsPersonal payment costs
Tap’N’Care will only display plans from appropriately authorized partners. Until the required partnership and regulatory structure is in place, we provide education and introductions, not insurance sales or underwriting. Final eligibility, price and cover are determined by the provider.
SAFETY AND VERIFICATION
Trust starts before the first visit.
Every professional is checked before entering your family’s home, and every visit leaves a secure record.
Professional licences, identity documents and expiry dates recorded
Location confirmed arrival and departure at the care address
Care plans approved by an authorized coordinator and visible to the family
Consent recorded before photos or health details are shared
Sensitive actions written to an audit log
Health concerns are sent to a qualified professional for review. The system does not diagnose medical conditions.
Designed for Nigerian networks
Care records should not disappear when the network does.
The caregiver experience supports low bandwidth screens, offline visit capture and later synchronization, with a clear “last synchronized” time.
WhatsApp and SMS provide backup channels for important updates. USSD remains a planned future integration.
App firstWhatsAppSMS fallbackOffline sync
CARE PACKAGES
Know exactly what each visit includes
Visit frequency, duration and care-professional type are shown upfront. Final recommendations and pricing follow an assessment and availability review.
Weekly reassurance
₦95,000/ month
4 visits each month60 minutes per visit, Care professional
A scheduled wellness visit with a clear update for the family.
- Blood pressure at every visit
- Blood sugar as directed by the care plan
- Visit report and WhatsApp update
- Family dashboard access
Consistent weekly support
₦250,000/ month
12 visits each month2 hours per visit, Caregiver visit
Practical support three times each week, coordinated to the approved care plan.
- Personal care, meals and mobility support
- Medication reminders and documentation
- Blood pressure and blood sugar tracking
- Monthly nurse care-plan review
Clinical support for changing needs
From₦450,000/ month
12 nurse visits each monthUp to 2 hours per visit, nurse visit
Structured nursing support for post hospital recovery or ongoing chronic conditions.
- Schedule adjusted after assessment
- Blood pressure and glucose trend review
- Doctor escalation workflow
- Pharmacy coordination
ONE TIME ASSESSMENT₦35,000Assessment fee, scope and travel confirmed before booking
INDIVIDUAL CAREGIVER VISITFrom ₦25,000Up to 2 hours, nonclinical support
INDIVIDUAL NURSE VISITFrom ₦45,000Up to 2 hours, assessment determines clinical scope
Indicative package pricing: Your coordinator confirms the final quote after assessing care needs, location, professional requirements and visit frequency. Additional hours, procedures, supplies, tests, consultations, medication and applicable travel charges are quoted before confirmation.
CLEAR SERVICE RULES
Know what happens before, during and after a visit
These rules explain our standard service process. Your confirmed quote, care plan and signed service agreement will state the terms that apply to your family.
If more time is needed
The professional contacts the command centre before the scheduled end. Additional time is approved with the family and charged in 30-minute blocks. Essential care is not abandoned because a visit runs over.
Changes and cancellations
Reschedule without charge at least 24 hours ahead. Later cancellations may attract 50% of the visit fee; cancellation after arrival or inability to access the home may attract the full fee.
Service recovery and refunds
If Tap’N’Care cannot deliver an agreed visit, the family may choose a replacement visit or account credit. Approved refunds return through the original payment method within the stated processing period.
Who may perform each task
Caregivers support daily living, companionship, meals, mobility and reminders. Licensed nurses perform assessments and authorized clinical tasks. The care plan controls the assigned professional and permitted work.
Service areas and travel
Families may submit requests from anywhere in Nigeria. Activation depends on verified local coverage. Any distance, difficult access or travel surcharge is disclosed and approved before booking.
Urgent or emergency concerns
Tap’N’Care records concerns and escalates them for professional review; it is not an emergency response service. For immediate danger, contact local emergency services and the care recipient’s emergency contact.
Privacy, consent and clinical governance
Access is role based and limited to the information needed for care. Consent, sensitive actions and clinical approvals must be recorded. Read our Privacy Notice, Terms of Use and Consent Notice to understand how information and permissions are managed.
FREQUENTLY ASKED QUESTIONS
Clarity before care begins
My parent lives in Nigeria and I live abroad. How do I know a visit really happened?+
You can see the assigned professional, verified arrival and departure times, completed tasks, approved notes, health readings and the next scheduled visit.
Are your caregivers verified?+
Applicants undergo identity, credential, experience and reference checks before approval. Credential expiry dates are also monitored.
What happens if something is wrong?+
The caregiver records the observation and alerts the command centre. An authorized professional reviews it and coordinates the appropriate next step without the platform making a diagnosis.
What if the network is bad?+
The caregiver can capture approved visit information offline and synchronize it when the connection returns. Important updates can also use WhatsApp or SMS.
How do I pay from abroad?+
You receive an invoice and secure payment instructions from the care coordinator. Nigerian and international card options will be added through approved payment providers.
Who can see my parent’s health information?+
Only approved users with the appropriate role and permission. Sensitive access and actions are recorded for auditability.
START WITH CONFIDENCE
Start with one visit. See the difference it makes.
Tell us about your loved one and a coordinator will confirm availability, explain the appropriate assessment and help your family choose the right next step.